Frequently Asked Questions (FAQ'S)
Welcome to our FAQ page. Here you’ll find answers to the most common questions about LeadGenProCRM, our all-in-one customer relationship management platform.
❓ What is LeadGenProCRM?
LeadGenProCRM is an all-in-one CRM platform designed to help businesses generate more leads, automate customer communication, and manage their reputation. It combines AI automation, a chat widget, two-way SMS & calls, invoicing, contracts, payments, funnels, websites, and social media scheduling—all in one dashboard.
❓ Who is LeadGenProCRM designed for?
LeadGenProCRM is ideal for:
Freelancers & consultants
Marketing agencies
Small & medium-sized businesses
Call centers
Coaches and trainers
E-commerce brands
Enterprise sales teams
Any business that wants to save time, capture more leads, and increase ROI can benefit from our platform.
❓ How is LeadGenProCRM different from other CRMs?
Unlimited users included (no per-seat fees).
AI Employee that works 24/7, handling customer queries instantly.
Reputation management that automates review collection & protects against negative reviews.
All-in-one system with websites, funnels, invoicing, contracts, and payments.
Affordable pricing compared to competitors that charge for each user.
Mobile app for iOS & Android so you’re always connected.
❓ What services are included in the AI Employee feature?
The LeadGenProCRM AI Employee can:
Reply instantly to leads on SMS, WhatsApp, website chat, Messenger, and Instagram DM.
Send automated appointment confirmations, reminders, and follow-ups.
Reactivate old leads with pre-built campaigns.
Create unlimited content (emails, posts, replies).
Be trained on your unique business knowledge base for personalized support.
❓ Does LeadGenProCRM help with Google Reviews and reputation?
Yes. Our Reputation Management system:
Automatically requests reviews from your customers.
Filters out negative feedback before it goes public.
Increases your average star rating.
Protects your brand online.
Boosts local search visibility by generating more 5-star Google reviews.
❓ Can I use LeadGenProCRM on mobile?
Yes. LeadGenProCRM has a mobile app available on iOS and Android. You can manage leads, reply to clients, track invoices, and book appointments on the go.
❓ Does LeadGenProCRM integrate with payment systems?
Yes. We integrate with Stripe and NMI for invoices, contracts, and payment processing. You can send digital quotes, get contracts signed, and collect payments—all from one platform..
❓ How much does LeadGenProCRM cost?
One-time setup (“Business-in-a-Box”): $250. This covers a conversion-ready landing page connected to your calendar, opt-in and chat widget wiring into LeadGenProCRM, mobile app setup, and end-to-end lead routing—so you launch revenue-ready from day one. globalpricingleadgenprocrm.leadgenprocrm.com
Packages (USD, ZAR available on the pricing page): globalpricingleadgenprocrm.leadgenprocrm.com
Reputation Management System — DFY: $150/month. Includes the smart review survey with 1–3★ routed to private feedback and 4–5★ guided to Google, internal alerts, a resolution pipeline, re-activation campaign, web chat/forms/calendars, two-way SMS/email, and unlimited users with mobile app. Setup fee applies once per sub-account. globalpricingleadgenprocrm.leadgenprocrm.com
AI Employee — Starter: $250/month. Everything in DFY Reputation plus AI chatbot/voice agent, 200 AI messages free each month, then $0.05 (≈R0.90) per response, basic content generation and auto-follow-ups, and standard support. Setup fee applies once per sub-account. globalpricingleadgenprocrm.leadgenprocrm.com
AI Employee — Premium: $400/month. Unlimited AI usage (voice/SMS agents, content, advanced workflows), advanced reporting and revenue attribution, priority support + monthly strategy, and ADS Manager included to manage campaigns inside LeadGenProCRM with expert templates. Setup fee applies once per sub-account. globalpricingleadgenprocrm.leadgenprocrm.com
Note: The pricing page supports USD and ZAR, and shows the per-message rate for Starter and what’s included in Business-in-a-Box. For the most accurate details or to compare plans side-by-side, check the pricing page directly. globalpricingleadgenprocrm.leadgenprocrm.com
❓ How long does setup take?
Most clients are live in under 7 days. With the Business Professional plan, our team sets up your landing pages, calendar, automations, and AI Employee for a fast start.
❓ Is support included?
Yes.
Standard support is included in all plans.
Priority support comes with the Business Professional package.
Our support team helps with onboarding, integrations, and technical assistance.
❓ Can I migrate my contacts and data into LeadGenProCRM?
Absolutely. We provide data import support, allowing you to bring in all your contacts, opportunities, pipelines, and campaigns from your previous system.
❓ Does LeadGenProCRM scale for international businesses?
Yes. Our infrastructure is built to handle global clients, with messaging, calls, and payments that work across multiple regions
❓ Can I try a demo before signing up?
Yes. You can book a personalized demo with our team to see how LeadGenProCRM can work for your business.